Internet Comments Make Me Want to Barf
June 9, 2008 :: Link :: Journal | Teck | Textuality
Four months ago, without notice or ceremony, I disabled the commenting system on this blog. I didn't have a problem with the people who routinely commented on this blog specifically (far from it, actually -- my commenters were consistently intelligent and funny). My problem was, and remains, the idea of commenting at large. Every day, I hate it just a little bit more. And every day, I hate the human race even more than that.
Some posts truly are conversations. And don't get me wrong -- I enjoy spirited debate as much as or possibly more than the next person. Hell, I even run a site that's practically devoted to conversation. But for the most part, comments are just a useless and increasingly annoying part of the web that bloggers, corporations, and site administrators seem to find absolutely necessary in this Web 2.0 era.
I think the type of comments I loathe the most are the ones found on newspaper websites. Overall, they read like a transcript of AM talk radio, only without a host. These people come across -- almost without exception -- boorish, asinine, and flat-out stupid. They make me cringe with shame, and whenever I read them, I become more and more frightened for the world we live in because these people can vote! And if you should ever be wrongfully accused of a crime, these people will make up the jury of your peers! Right this second, most of them are at home passing their values on to their children!
My suspicion is that newspapers allow these comments on their websites because they know that it drives up their hit-count. I know I read them every day, even though I agree with absolutely none of them and they absolutely disgust me. Also, whenever someone cuts me off in traffic, I pull up next to them at the next stoplight so I can get a good look at the asshole. It's a similar behavior, and I admit that I'm part of the problem.
Another loathsome type of commenter is the uninformed helper. Try this: Next time something goes wrong with your computer, or your car, your German shepherd, or your meatloaf, go online and Google the problem. Chances are, you'll find a slew of blogs and message boards where someone has posted about having the exact same problem you're having. They've made the mistake of reaching out to the commenting community on the internet.
Usually, the first commenter will suggest something imbecilic, such as "Are you sure your computer is plugged in?" or "Maybe you put the meatloaf in the fridge instead of the oven. I DID THAT ONCE!" As if that isn't bad enough, the second comment will often post, "I don't know." I. Don't. Know. People actually take the time to read a help request they know nothing about, then log in, and post that they don't know. Well, thanks, kind sir. Because I was indeed talking directly to you.
I'd like to give a special mention to a certain person who, while he isn't by any means the worst commenter who ever could be, sticks in my mind like a gritty, sandy irritant. I think it was about two years ago, when I posted a photo on my Flick account. In between the time it took to put in the title and tags after I uploaded the photo, someone I did not know or have any connection to posted a complete critique of my apartment in the background of the photo. What he liked, what he didn't like, what I should change, etc. Like I said, I didn't know him, and he didn't know me. I just happened to have the most recent photo on Flickr, and he clicked on it. Way to make friends and influence people, buddy.
Lastly, there's lowest common denominator: the scourge of the internet, the "me-too" commenter. While these people have been around since the net began, they've taken on a new level of sophistication since blogs boomed in popularity a few years ago. Now the me-too commenter is a blog whore who skims blog posts for a general idea, which they turn into a bland, inane comment, all so that they can get their own name out there as much as possible. You can frequently spot them, because often it's obvious that they haven't read the post or the other comments very closely if at all. It's just shameful and annoying, and I want it to end. I fear, however, that it's only beginning.
In concept, comments would be a good idea if they actually did promote community and debate. And that's possible. They can, in some rare cases. But for the most part, they're a tool to drive up hits. Their relative anonymity and lack of responsibility tend to bring out the worst in people.
Not everything needs to be a conversation.